Q.1 How long will the 40g jar of the Mask last?
If used 2-3 times a week, you can expect your jar to last around 1.5 - 2 months.
Q.2 I left my mask on for too long, what’s the best way to remove it?
Mask is the type of treatment that no harm will be done if you leave it on for longer than 20 minutes. To rinse, we recommend you place a warm washcloth over your face to soften the mask, and then gently remove it with either the same washcloth or gently rinse and exfoliate with your palms.
Q.3 What is the best time to use the Mask?
We encourage using Vikarah Mask once/twice a week in the evening, as the mask accelerates the detoxification process of your skin at night when you sleep!
Q.4 Can I continue to use other skincare products, get facials, etc. in combination with Mask?
It’s a personal choice. Some products/treatments can severely dry out or even damage the skin and counteract the balancing effects of Vikarah’s Mask. For best results, we recommend using our skincare products / Ayurvedic makeup/soaps in conjunction with Vikarah’s Mask.
Q.5 Within how many days I can see the results?
The answer differs for everyone. While most individuals notice an immediate improvement, for some it may take 2 to 3 weeks. Best results are always apparent when a complete Vikarah skincare ritual (appropriate for your skin concern) is followed, which includes;
• Bathing your face & body thoroughly in warm water (preferably in the morning) with Vikarah Handcrafted Artisanal Soaps.
• Cleansing your face with Vikarah Cleansing Cream Range thoroughly in warm water (preferably in the evening/before bedtime)
• Using Vikarah Mask 1 – 2 times a week will add up the results. (preferably in the evening/before bedtime)
• Spritzing your face and/or body with Vikarah Toner range to moisten the skin (in morning & evening after cleansing/using Mask)
• Sparsely applying Vikarah Moisturizer/Sunscreen range to seal in the moisture; while your face & body is still damp (in morning & evening after toning).
• Completing your skincare ritual with Vikarah Face & Body Powder for a fresh, mattifying look (preferably only in the morning).
What we put into our body is as important as what we put into it. If your skin shows little or no results even after following the above-suggested skincare ritual, we advise you to consult with a Nutritionist or Natural Practitioner to address other issues such as diet, digestion & stress that may be causing your skin issues.
Q.6 My skin has been looking worse, why is that?
Switching to a simple, holistic, plant-based skincare routine may result in the releasing or ‘purging’ of accumulated impurities. This process is natural and temporary; we highly encourage you to stick to the ritual. Allow your skin to release built-up synthetics, preservatives, and toxins. Give it time & trust the process. How long this takes depends on your individual situation – your health, diet, digestion, stress and prior skincare choices.
Q.7 Can I no longer use Mask after the use-by date?
We cannot guarantee the efficacy of the product after the expiration date; therefore we do not recommend use after this date.
Q.8 My skin is really sensitive/allergic. Will Mask work for me?
We know the frustration you feel when nothing seems to work! Our Mask is a 100% toxin-free formula that is impressively effective for sensitive, delicate skin with allergies & rashes. Ultra mild & safe for everyday use from day 1.
However, if you are unsure, we recommend you to check our transparent ingredient list (Ingredients Tab) to eliminate ingredients that may cause you a problem.
Q.9 Can I use this product while pregnant or nursing?
Yes, all our Vikarah products are formulated with safety in mind, especially for those who might be extra vulnerable – like pregnant/nursing women and babies. We carefully assess each of our ingredients in just the right amount to protect, nourish and hydrate; healthy for both you and your little bundle of joy!
If you're not sure what products are best for you, book a skin consultation over the phone (+91 9606 659 349) or drop us an email at info@vikarah.com
Q.10 Are your products completely natural?
Yes, we are proud that our products are 100% free from artificial fragrances, colours, sulphates, parabens, fillers, mineral oils & any kind of nasty man-made synthetics. Vikarah is an Ayurveda based, results-driven brand precisely formulated with time-honoured, ALIVE ingredients capable of achieving outstanding results.
Q.11 The product is slightly different in colour & scent from the last one I bought. Is this normal?
Yes, when using natural ingredients, there can be a lot of variation year after year. Minor differences will almost always exist with a natural product, based on the batch of its harvest. At Vikarah, we deliver each product to you in its purest, most unaltered form – so you may see slight differences between batches but rest assured it is the same potent formula and ingredients that you love. We hope you’ll love our true colors!
Q.12 Are there any hidden ingredients? Is every ingredient listed on the product page and packaging?
We don't hide any ingredients - our products only contain the ingredients listed on the ingredients tab on the product page & packaging
Q.13 What has been added to the fragrance?
All fragrances in our products are comprised only of aromatic, natural, raw, custom blends of pure essential oils and extracts. They are completely free from nature-identical and synthetic fragrances.
Q.14 How do I know the ingredients in your products are truly safe?
As a company, we are committed to transparent labelling practices and educating our customers about why each ingredient is used in our product line. We also work closely with our suppliers ensuring not only our products are safe but we actually know the source of origin.
Q.15 Do you sell samples of the Mask?
At this time we do not offer samples. However, you are welcome to request samples of any of our products with any product purchase (for order value #5000 & above) from our website. Drop your request at info@vikarah.com and we will be happy to answer you.